We are a contact center for Corporate clients, whose success is based on the implementation of innovative technological solutions that come to transform the commercial operation of our clients, helping them to grow their businesses.
We have more than 10 years of experience and a team of 375 highly qualified and specialized collaborators in telecommunications, finance, commerce, energy and technology businesses.
Honduras and its strategic location in the heart of the Americas offering the best conditions of connectivity, internet, infrastructure and low operating costs. This makes contracting Contact Center services attractive in this region.
Honduras is also the only Central American country with a world-class telecommunications infrastructure. Techline has smart platforms that through advanced technology improve processes, service, experience, connection and interaction with its customers.
At Techline we offer you the best solutions
according to your needs
Techline offers telesales services where we contact your potential customers and sell your company's products and services through various channels.
With our telesales service we help you save costs and improve your sales processes, achieving your business goals through the sale of products and services by telephone.
With our BPO (Business Processing Outsourcing) service, we focus on the part of your business where we can add value through our experience, technology and qualified personnel.
In the BPO process, we extract a complete process from your business and manage it from end to end from our facilities, assigning qualified personnel, and using measurement tools that maintain a high quality of the service we offer.
Techline is the largest and best phone billing channel in the country. Our strength includes having the best collection staff, extensive databases, and digital channels through which we improve our recovery and contactability.
We provide prejudicial collection services for banking, telecommunications and commerce in general, locating their clients in arrears with greater effectiveness and greater performance.
We attend to the management of your clients by providing answers and solutions to users, clients or beneficiaries of your products and services.
We have personnel specialized in customer service and technological tools for recording and monitoring requests, complaints and claims from your customers, improving the image of your company and customer satisfaction.
Taking orders over the phone and through digital channels are extremely important for companies, since today many customers prefer to be served through these channels than in person.
For this reason, Techline offers you the service of taking orders through a telephone agent, via chat, or through a bot for customers in the retail and food segments.
We support you with the management and monitoring of your social networks through an omnichannel platform and we capture business opportunities by converting them into sales.
We manage reactions, comments and measure the interaction of your customers. We serve your social networks announcing your products and services.
Technology and Telecomunications
Banking and Finances
Retail
Energy
We hire people with passion, enthusiasm and dedication! We offer flexible and large hours and great benefits.
We would love to hear from you. If you would like to be considered for a job opportunity, please Contact Us
Contact Us
If you would like more information about Techline, please fill out this form and someone will contact you right away.
TECHLINE tiene amplia experiencia en atender proveedores de servicios de telecomunicaciones en la venta, cobros y atención de canales digitales para atender sus clientes de telefonía fija, móvil, internet y servicios residenciales.
En Techline entendemos la importancia de las necesidades de los servicios financieros donde se requiere apegarse estrictamente a los procesos, cumplir con los tiempos establecidos de manera eficiente y tener capacidad de adaptarse a las necesidades cambiantes de nuestros clientes y el mercado al que atienden. En Techline entendemos la importancia de las necesidades de los servicios financieros donde se requiere apegarse estrictamente a los procesos, cumplir con los tiempos establecidos de manera eficiente y tener capacidad de adaptarse a las necesidades cambiantes de nuestros clientes y el mercado al que atienden. En Techline entendemos la importancia de las necesidades de los servicios financieros donde se requiere apegarse estrictamente a los procesos, cumplir con los tiempos establecidos de manera eficiente y tener capacidad de adaptarse a las necesidades cambiantes de nuestros clientes y el mercado al que atienden.
En Techline integramos las experiencias de atención de clientes en otras industrias para brindar servicios de atención a clientes de retail con altos estándares de calidad y eficiencia en la atención de los consumidores finales. En Techline tenemos experiencia en atender solicitudes de soporte de clientes, atención de reclamos, soporte técnico o de uso de productos, programas de lealtad de clientes, televentas, encuestas de satisfacción de clientes, reclamos de garantías y otros.
La industria de la energía cambia con gran rapidez, las empresas requieren de abrir múltiples canales de atención a los clientes. Techline ofrece una gran variedad de servicios para los consumidores finales de esta industria. Nuestro equipo tiene experiencia aplicando programas de soporte al cliente de primer nivel, encuestas de satisfacción post servicios, programas de lealtad, televentas, cobranzas, proceso de backoffice y otros.
TECHLINE has extensive experience in serving telecommunications service providers in the sale, collection and attention of digital channels to serve their customers of fixed, mobile, internet and residential services.
At Techline we understand the importance of the needs of financial services where it is required to strictly adhere to the processes, meet the established times efficiently and have the ability to adapt to the changing needs of our clients and the market they serve. The most successful financial institutions place great importance on long-term relationships with their clients, and at Techline we provide services that support that initiative. Our understanding of this industry allows us to contribute experience providing services in customer service, first level technical support, back office processes, telesales, collections, customer retention campaigns and others.
At Techline we integrate customer service experiences in other industries to provide retail customer service with high standards of quality and efficiency in serving end consumers. At Techline we have experience in dealing with customer support requests, claims handling, technical or product use support, customer loyalty programs, telesales, customer satisfaction surveys, warranty claims, and others.
The energy industry changes very quickly, companies need to open multiple customer service channels. Techline offers a wide variety of services for end consumers in this industry. Our team has experience applying top-level customer support programs, post-service satisfaction surveys, loyalty programs, telesales, collections, backoffice processes, and others.